How to solve them if there are any quality problems?

Publish Time: 2014-04-15     Origin: Site

How to solve them if there are any quality problems?

01.Teaching and maintain

English teaching instructions manual and all the videos about every step of machine disassembly, assembly, operation will be sent to our customers, including how to use and maintain machine.


02.Some little problems when using 

We will send a set of free parts when we ship each machine to customer. So you don’t need to buy any accessories for a long time. In addition, any parts damaged during the warranty period, we will send free replacements to customers. Any problem after delivery, we will offer you video call (24 hours online-service)anytime, until all problems are solved.

03.Some bigger problems when using 

Damaged machines cannot be repaired during the warranty period we will provide machines of equal value for free.our engineer will also go to oversea help our customers if necessary.

Letters Subscription

How long will it be shipped after payment?

I’ve never used the machine, is the machine easy to operate?

I am a distributor If I sell your machine, can you provide all accessories I need?

How to solve them if there are any quality problems?

Why does the upper thread keep breaking?